Amazon Connect Essentials

Course details

State planned
Language
Period on 02/24/2025
Department tecRacer
Category Amazon Connect Essentials
Fee €750.00 plus VAT
Free places
Book for myself Book for group

The Amazon Connect Essentials training course is specifically designed for Customer Service Managers and Contact Center Supervisors who want to build knowledge and skills in using Amazon Connect. This hands-on course teaches basic concepts, features, and best practices to ensure effective contact center management.

It also includes hands-on exercises designed to reinforce concepts from the course.

Full course description and agenda

Course times

Weekday Time
Monday 9:00 AM - 5:00 PM

Location

Online
- Virtual Classroom

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